If you are a McDonald’s fan and want to win a reward, a free meal or a discount on your next order, you can try your luck by participating in the ongoing McDVoice customer feedback online survey.
You are not alone when you are ordering your favorite McDonald’s meal. In fact, about 90 million people around the world eat at McDonald’s!
What is the McDVoice survey?
With its always growing number of restaurants situated in nearly all countries in the world, the management of McDonald’s finds it vital to provide a quality customer experience and gratification with its menu, service, facilities.
Aim of the Survey
The aim of the survey is to collect useful feedback from the consumers in regard to their general feelings about McDonald’s, about their views regarding the food and the menus which are provided, about the service and the employee sociability and efficiency, and about their pleasure or dissatisfaction with the facilities hygiene and the environment in the McDonald’s restaurants.
This information is relevant for the management of this huge restaurant chain, as it helps resolve any issues, improve the quality of the food and service provided and to keep more of its customers satisfied with their McDonald’s experience.
To exchange you for the time you spend filling out the online McDVoice survey, McDonald’s is willing to give you a reward, a free hamburger, a special meal or another merchandise, or a special bonus such as a discount or free order for your next visit to the restaurant.
The reward you obtain depends on the McDVoice review period. You can find the current prizes given for becoming a participant in the online McDonald’s customer satisfaction program surveys terms of service here.
|Reward||Cashback , Burgers|
|Language||English , Spanish|
|Customer Care No.||1-800-244-6227|
|Country||USA / Canada|
|Age||15 Years & Above|
What you need to take part in the McDVoice customer survey
- A valid receipt for a purchase at one of McDonald’s outlets from the last 7 days which contains a survey code
- An internet connection or WIFI and a computer, smartphone or another internet connected the device
- You must be at least 15 years old to take part in the McDVoice survey.
- You have to be a resident of the US or the District of Columbia
- You must know either English or Spanish because the survey is available in only these two languages.
- You can participate in up to 5 surveys per month, no matter how often you eat at McDonald’s.
- You must claim your reward within 7 days after completing the McDVoice survey.
Step-by-step guide for participating in McDVoice survey
The steps are very simple, and there are no unclear questions, so it would take just minutes
Here are the steps which will make your knowledge with the online survey by McDonald’s easier:
- Be ready with your receipt which should be from the last 7 days ready and find the survey code.
- Check your internet connection, open an internet browser and go to the official McDonald’s survey site at www.McDVoice.com.
- Start off by entering the 26 digit survey code from the receipt.
- After the code is validated, you can carry on with the online survey.
- In case you can’t seem to find the survey code on your receipt, click on the option at the bottom “If you don’t have a 26 survey code click here”. You would be taken to a new window where you need to fill in the details from the receipt: I) the store number ii) the KS number, the date and time of the visit, the order and the amount spent. Don’t worry, all this information is handy and available on your recent receipt.
- After you are ready, you will be forwarded to the survey itself. It includes some basic questions regarding your experience during your last visit to McDonald’s. Be as honest as possible when answering the questions. You need to reply to all the questions in the survey in order to complete it successfully.
- After you complete the survey, you will receive a confirmation code, which you can use to get a free meal or a discount on your next McDonald’s visit within the next 7 days.
- The best way to use your discount or receive your free reward is to write down the validation code on the back of the receipt
- Next time you make a purchase at McDonald’s, simply show the receipt with the validation code to the salesperson serving you and you will receive your reward.
- You are allowed only 5 surveys per month, and you need to be a US resident of 15 years of age or older to participate in the survey and to claim the prizes offered.
- If you have face technical while filling out the online survey, first check your internet connection and then if the problem persists you can get assistance from the friendly McDonald’s customer service at 1-800-244-6227, which is available 7 days a week from 7:00 a.m. to 7:00 p.m. CST